Last updated: 8 September 2026
This Privacy Policy explains how Pamil Technologies ("LogiMatch", "we", "us") collects, uses, shares, and protects personal data when you use the LogiMatch website at logimatch.in, the LogiMatch Fleet application, and any communications we send or receive through WhatsApp. By using these services you agree to the practices described here.
Pamil Technologies is a Udyam-registered enterprise (Udyam Registration Number UDYAM-MH-33-0822288) based in Thane, Maharashtra, that operates the LogiMatch B2B logistics coordination platform. We are the data controller responsible for the personal data described in this policy. For any privacy question or request, contact us at info@logimatch.in.
This policy covers three connected services:
| Category | Examples | Source |
|---|---|---|
| Account data (brokers) | Name, email address, company name, mobile number, password (stored hashed) | You, at sign-up |
| Fleet and operations data | Driver and vehicle owner names, phone numbers, truck registration numbers, truck type and capacity, operating lanes, materials carried, load origin/destination, rate, dates, delivery status | Entered by the broker |
| WhatsApp message data | The WhatsApp phone number of a person who messages our business number, the content and timestamp of that message, and delivery/read status of messages we send | Received from Meta's WhatsApp Business Platform when a driver, vehicle owner, or vendor is contacted or replies |
| Website enquiry data | Information you submit in the "submit a requirement" or "register your company" forms, such as contact details, sector, geography, and volumes | You, via the website |
| Technical data | IP address, browser type, pages viewed, timestamps, and similar server log data | Collected automatically |
We do not intentionally collect sensitive personal data (such as financial account numbers, government identifiers, health, or biometric data) through these services. Please do not send such information to us over WhatsApp or through our forms.
We process personal data to perform our contract with the broker using LogiMatch Fleet, on the basis of our legitimate interest in operating a logistics coordination service, and — where required — on the basis of consent. Drivers, vehicle owners, and vendors are contacted on WhatsApp because they have an existing business relationship with the broker who added them. Anyone can opt out of WhatsApp messages at any time by replying STOP to the message thread, or by asking the broker or LogiMatch to remove their number.
We do not sell personal data. We share it only as follows:
Messages are sent in accordance with the WhatsApp Business Messaging Policy. Business-initiated messages use message templates approved by WhatsApp. If you reply to a message from our business number, your reply and phone number are received by LogiMatch and stored as described above. To stop receiving messages, reply STOP; to have your message records deleted, see the section below.
We keep personal data for as long as needed to provide the services and for a reasonable period afterward to meet legal, accounting, dispute-resolution, and operational requirements. Fleet, load, and quote records are retained while the broker's account is active. When an account is closed, associated data is deleted or anonymised within 90 days, except where a longer retention period is required by law. WhatsApp message logs are retained for up to 24 months.
Data is transmitted over encrypted connections (HTTPS/TLS). Access to the database is controlled by row-level security policies that scope every record to a single organisation. Server-side credentials, including the WhatsApp access token, are held only in the backend and are never exposed to browsers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may request to:
To exercise any of these, email info@logimatch.in. We may need to verify your identity before acting on a request. If a driver's or vendor's data was added by a broker, we may direct the request to that broker as the party responsible for the relationship, and assist as needed.
You can request deletion of your personal data at any time. Full instructions are on our Data Deletion page. In short: email info@logimatch.in with the subject "Data Deletion Request" and the phone number, email, or account the request relates to. We will confirm and complete verified requests within 30 days.
Our cloud infrastructure may store and process data on servers located outside India, including in the Asia-Pacific region. Where data is transferred across borders, we take steps to ensure it remains protected in line with this policy.
The services are intended for businesses and their authorised personnel and are not directed to individuals under 18. We do not knowingly collect data from children.
We may update this policy from time to time. The "Last updated" date at the top will change, and material changes will be notified through the service or by email where appropriate. Continued use of the services after an update means you accept the revised policy.
Pamil Technologies
Shop No. 3, Vintage Point Residency, Kolshet Road, Thane, Maharashtra 400607
Email: info@logimatch.in
Website: logimatch.in